Privacy Policy

Personal Data We Collect

 

We only receive, collect, and store data for the purposes set out in this Privacy Policy. There will be no additional collection of data beyond what is listed below.

 

Data Collected Automatically

 

Data that may automatically be collected and stored on our Site includes:

• Internet Protocol (IP) address

• Computer and connection information

• Page response times

• Length of visits to certain pages

• Page interaction information

• Methods used to browse way from the page

 

Data Collected in a Non-Automatic Way

 

Also, data may be collected when you perform certain functions on our Site including:

• First and last name

• House address

• Email address

• Phone number

• Password

• Communications

• Payment details

• Comments

• Feedback

• Reviews

• Recommendations

• Personal profile

 

Data may be collected using the following methods:

 

Using software tools to measure and collect session information and any information on our website or that users provide us in any other way.

 

We Use Personal Data

 

We only collect data for the reasons specified in this Privacy Policy or as indicated on the applicable pages of our Site. The data we collect will only be used for what we disclose in this Privacy Policy.

 

The purposes of the data we automatically collect are:

1. To provide and operate services;

2. To provide Users with ongoing customer assistance and technical support;

3. To create statistical data to provide and improve respective services;

4. To comply with any applicable laws and regulations.

 

The purposes of the data we collect when the user performs certain functions are:

• Account creation

• Communications

• Booking online services

• Payments

 

Who We Share Personal Data With

Wix.com

Our company is hosted by Wix.com. Data collected may be stored through Wix.com’s data storage, databases and the general Wix.com applications. It is stored on secure servers behind a firewall.

 

Third Parties

The third parties that may be privy to user data are:

1. Wix Forms App

2. Wix pro gallery App

3. Old Wix Forms and Payments App

4. Wix Bookings App

5. Google Calendar

 

The types of user data that third parties may be privy to include:

1. User behaviour and interactions

2. First and last name

3. House address

4. Email address

5. Phone number

6. Payment details

 

The purposes of sharing user data with third parties are:

1. Communications

2. Booking services

3. Payment of services

 

User data access shared with third parties is restricted to what is reasonably necessary to achieve the given purpose.

 

Communications

 

We may contact you by email, text message, or phone for the following purposes:

1. Troubleshoot problems with your account;

2. Collect fees for monies owed;

3. Poll your opinions through surveys or questionnaires;

4. Send updates about our company;

5. Appointment notifications;

6. Deliver invoices.

 

User Withdrawal of Consent

 

If you would like to know if we have collected, used, and disclosed your personal data, or if you would like your data deleted, please contact us here:

 

Beau Sayers

info@divergentelectric.ca

(250) 517-7002

PO Box 94, Grindrod, BC, V0E 1Y0

 

Cookie Policy

 

We may use cookies on our Site to keep track of the settings users have selected and actions they have taken. Important reasons for using cookies include:

• User experience;

• Identification of registered members;

• Performance optimization;

• Safety and security.

 

We use the following cookies on our Site:

1. XSRF-TOKEN - Fraud detection of calls; Session.

2. hs - Hive (legacy); Session.

3. svSession - Identification; 6 months.

4. SSR-caching - Rendering; 24 hours.

5. TS - Attack detection; Session.

6. bSession - System system effectiveness measurement; 24 hours.

7. Fedops.logger.sessionld - Tracking session errors and issues; 12 months.

8. _wixAB3|* - Site experiments; 6 months.

9. server-session-bind - API protection; Session.

10. Client-session-bind - API protection; Session.

 

Modifications

 

At any time, this privacy policy may be modified in order to comply with the law and to reflect any changes to the data collection process. We advise users to periodically review our Privacy Policy to ensure that they are informed of any updates. 

 

Contact Information

 

If you have any questions, please contact Beau Sayers at:

 

info@divergentelectric.ca

(250) 517-7002

PO Box 94, Grindrod, BC, V0E 1Y0